Terms of Service

1. Acceptance of these terms

By accessing our website, submitting a contact form, booking a discovery call, or purchasing a program, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you should not use our services. These Terms form a binding contract between you and Amino Consulting LLC.

2. What we do

Amino Consulting provides operations and growth consulting, process optimization, vendor-management guidance, and digital-operations planning for small businesses. Our work centers on strategy, systems, and operating habits. The specific services included in any engagement are described at the point of purchase.

Our services are advisory in nature. They are not a substitute for advice from licensed legal, tax, or financial professionals.

3. Not legal, tax, or investment advice

4. Eligibility

To use our services, you must:

• Be at least 18 years of age.
• Be physically located in the United States.
• Have the legal capacity to enter into a binding contract.
• Provide accurate information about yourself during intake and keep that information current while you are a client.

5. Payment and billing

Program fees are disclosed at the point of purchase. All payments are processed by Stripe, Inc. in U.S. dollars. By purchasing a program you authorize us, through Stripe, to charge your payment method for the amounts and on the schedule shown at checkout.

Recurring programs: Monthly or multi-month programs renew automatically at the end of each billing cycle unless you cancel before the next charge. You can cancel a recurring program at any time by emailing support@aminoconsulting.com. Cancellation stops future charges; refunds are governed by our refund policy.

Failed payments: If a scheduled charge fails, we will attempt to contact you and reattempt the charge for up to fourteen (14) days. If payment cannot be collected, we may pause or end the engagement.

6. Cancellation and refunds

Cancellation and refund terms are described in our Refund Policy, which is incorporated into these Terms by reference.

7. Client responsibilities

Consulting works best when both sides show up. As a client, you agree to:

• Provide accurate, complete information during intake and at ongoing check-ins.
• Attend scheduled sessions on time or give at least 24 hours’ notice if you need to reschedule.
• Keep your own licensed professionals (attorney, CPA, insurance broker) informed about operational changes you make, and continue to follow their guidance.
• Understand that our services are a complement to, not a replacement for, advice from those licensed professionals.
• Treat our consultants with professionalism and respect, as we will treat you.

8. Intellectual property

All program materials, written plans, worksheets, and content we create for you or publish on our website are the intellectual property of Amino Consulting LLC. You may use them for your own personal benefit while you are a client. You may not resell, redistribute, or publish our materials without our written permission.

9. Limitation of liability

To the fullest extent permitted by law, Amino Consulting LLC, its owners, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of our services, including lost profits, lost data, or business interruption, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim relating to our services is limited to the total fees you actually paid us during the twelve (12) months preceding the event giving rise to the claim.

You acknowledge that any business change involves judgment and inherent uncertainty, and that results are not guaranteed. You agree that you are responsible for your own business decisions and for consulting appropriate licensed professionals.

10. Indemnification

You agree to indemnify and hold harmless Amino Consulting LLC and its personnel from any third-party claims, losses, or expenses (including reasonable attorney’s fees) arising out of your breach of these Terms, your violation of any law, or information you submitted that was inaccurate or misleading.

11. Governing law and dispute resolution

These Terms are governed by the laws of the state in which Amino Consulting LLC is registered, without regard to its conflict-of-law principles.

Informal resolution first. If a dispute arises, you agree to contact us in writing at support@aminoconsulting.com and work with us in good faith to resolve it for at least thirty (30) days before taking any further action.

Arbitration. If the dispute is not resolved informally, you and Amino Consulting agree to resolve it through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. You and we each waive any right to a jury trial or to participate in a class action. This clause does not prevent either party from bringing qualifying claims in small claims court.

12. Changes to these terms

We may update these Terms from time to time. When we make a material change, we will update the “Last updated” date above and, for active clients, send an email notification at least thirty (30) days before the change takes effect. Your continued use of our services after the effective date means you accept the updated Terms.

13. Contact

Questions about these Terms can be sent to:

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